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Topic

Canadian Paramedic Perceptions and Requirements for Adoption of Speech Recognition Technology: A Mixed Methods Study

School of Health Information Science

Date & location

• Monday, January 13, 2025
• 1:00 P.M.
• Virtual Defence

Examining Committee

Supervisory Committee

• Dr. Karen Courtney, School of Health Information Science, University of Victoria (Supervisor)
• Dr. Helen Monkman, School of Health Information Science, UVic (Member)
• Dr. Ian Blanchard, Emergency Medical Services, Alberta Health Services (Outside Member)

External Examiner

• Dr. Robin Pap, School of Health Sciences, Western Sydney University

Chair of Oral Examination

• Dr. Sandra Marquis, School of Public Health and Social Policy, UVic

Abstract

Paramedicine workflows and working conditions make accurate and timely documentation of patient care challenging. These documentation challenges can lead to disruptions in the continuity of patient care and potential adverse patient events. Speech recognition-aided documentation has the potential to alleviate some of these challenges and improve the continuity of patient care. To accelerate the adoption of speech recognition documentation within Canadian paramedicine, we sought to understand user requirements and perceptions of the technology. This study undertook a scoping review of the current literature and a pan-Canadian mixed-methods study of user requirements and perceptions. The results included ranking the 44 listed features based on their value to end users and detailed analyses of the current perceptions of the accuracy, efficiency, disruptiveness, and completeness of speech recognition documentation. The study also identified six additional features not included in the questionnaire and what users would include as a minimum set of features to adopt the technology. This study's results can benefit software developers, administrators and researchers. It provides the foundation for further research, policy and product development.