University Systems service status
University Systems makes every effort to inform the university community of any issues affecting the services that we offer. Messages regarding planned maintenance or unexpected outages of our services are shown below.
Select one of the options below to stay informed:
Posted on April 25, 2025 at 06:47:24 pm by frostm@uvic.ca
Effective date: April 28, 2025 at 01:00:00 pm(8 hours ago)
Effective 8 hours ago: Work Completed.
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NETS will be making an update to the UVicStart guest wireless network at 6 AM on April 28, 2025. Clients connecting will not notice a difference, there may be a momentary disconnect but users will immediately rejoin.
Work will be completed by 6:05 AM.
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Network Services
Posted on April 25, 2025 at 10:38:30 pm by gavinhill@uvic.ca
Effective date: April 29, 2025 at 02:30:00 pm(16 hours from now)
Effective 16 hours from now: Network Services will be performing maintenance in VIA-1F on 2025-04-29 starting at 07:30 am.
There may be a brief outage in data, voice, and wireless services at that time.
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Gavin Hill, Network Services
Posted on April 25, 2025 at 10:45:25 pm by gavinhill@uvic.ca
Effective date: May 01, 2025 at 02:30:00 pm(2 days from now)
Effective 2 days from now: Network Services will be performing maintenance in DTB-1F on 2025-05-01 starting at 07:30 am.
There may be a brief outage in data, voice, and wireless services at that time.
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Gavin Hill, Network Services
Posted on April 28, 2025 at 05:29:15 pm by scampbel@uvic.ca
Effective date: April 30, 2025 at 01:00:00 pm(1 day from now)
Effective 1 day from now: Network Services will be applying a minor security patch bundle to the operating system and software code on the production LoadBalancers on April 30th, 2025 starting at 6:00 am.
Active service will move from EDC2 to EDC1 running the patched version. If there are no problems noted then the EDC2 loadbalancer will be patched and active service restored to EDC2.
Only one LoadBalancer is being upgraded at a time and they operate in failover mode so there should be no extended downtime. Some connections to services may be reset requiring the user to re-enter credentials when active service is moved between data centers.
This informed will be updated after the change is complete.
Any problems encountered should be directed to netadmin@uvic.ca.
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Scott Campbell
Team Lead, Network Infrastructure
Network Services
scampbel@uvic.ca
Posted on April 28, 2025 at 07:50:02 pm by dcs@uvic.ca
Effective date: May 02, 2025 at 01:00:00 am(3 days from now)
Effective 3 days from now: Thursday night, starting at 6pm, we will be patching the Oracle databases. This work should be transparent to end users with no outages expected.
Thank you,
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Dave Sanderson
Clearihue C018
472-5564
Posted on April 28, 2025 at 08:32:22 pm by matthewb@uvic.ca
Effective date: April 29, 2025 at 02:30:00 pm(16 hours from now)
Effective 16 hours from now: The REDCap service will be briefly unavailable Tuesday April 29 between 7:30AM-9:00AM in order to apply an important update. This message will be updated when the changes are complete.
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Research Computing Services
arcsupport@uvic.ca